nav-left cat-right

4 Things to Look for Before Hiring an LTL Freight Transportation Service

4 Things to Look for Before Hiring an LTL Freight Transportation Service

Looking for the right LTL freight transportation company can be a bit of a daunting task. Here’s what you’ll want to look for before you hire one:

Financial stability

The last thing you want is for the company’s financial problems to get in the way of their services. Otherwise, you could wake up one day and find the company filing for Chapter 11 protection. It would be safe to say your deliveries are going to be more than a few days delayed—if they’re delivered at all.


Long-standing experience is always a good indication. With a lot of companies failing within the first year and Small Business saying that about 4 out of 10 companies never make it past the fifth year, that’s a colossal amount of failure to deal with. You’ll want a company you can trust and experience makes that easier.


How much does the service cost? Are there any hidden charges or fees? Be upfront with your questions about the fees. If there are any questions or clarifications, don’t hesitate to ask. By knowing how much you’re going to shell out for their services and if there are hidden fees or not, you’re in a much better position to pick the right LTL freight transportation company for your business.

Customer service

You’re going to encounter problems. No matter how conscientious or careful your carrier is, delays and issues are bound to happen. However, what you can do is look for a company that knows how to handle those situations appropriately. If the carrier barely provides you with support, that’s poor customer service. Pick a company that’s going to provide you with better customer service – a decision that will make a difference in your day. A helpful and courteous customer service team can really turn things around.

Be the first to like.

FavoriteLoadingAdd to favorites

Follow Us:

Pin It on Pinterest

Share This